Email the Advertiff Limited team with a short description of the problem.
Help us find the problem
- Use the email address linked to your account.
- Tell us what you tried and what happened.
- Include the app version, and your iOS or Android version.
- Include the time of the problem and your time zone.
Do not send passwords, access tokens, payment details, or private client data. Remove those details from screenshots before you send them.
Account access and connected services
If a connection fails, tell us which service is affected. Do not send its login details. Contact us if you cannot access your account.
Privacy and data requests
To request access, correction, or deletion of your data, email hello@advertiff.com with the subject “Privacy request”. Tell us whether the request concerns a website enquiry, the waitlist, or an app account.
We may need to confirm your identity or your authority to act for an agency client. Do not send identity documents unless we arrange a suitable way to receive them.
Read the website privacy notice or the Agentiff service privacy policy.